(502) 363-9087
1207 Hart Avenue, Louisville, KY 40213
louisvillemuscl@gmail.com

Notice

We are currently offering assistance with Louisville Water bills and partial rent support, based on available funding and eligibility.

If you are in need of help in these areas, we encourage you to apply.

Notice

Due to an overwhelming number of requests and current limitations in funding, applications for assistance through M.U.S.C.L. are temporarily on hold. We understand the urgency of your needs and do not take this decision lightly.

We encourage you to call:

211 Metro United Way

or the

Neighborhood Place at 502-574-1157.

We appreciate your patience and understanding during this time.

Emergency Assistance

MUSCL can provide limited financial assistance to residents in portions of 40213, 40217, 40218, 40219, and 40229 zip codes. These funds are made available through local utilities, government grants and generous donations from our member churches and concerned citizens.

Residents in crisis may request assistance with utility bills and rent. To begin the application process, click the button below or, call MUSCL at (502) 363-9087. Assistance is limited and there are strict qualifications for each type of assistance:

Typical Application

This is a very detailed application process. You will be asked to provide documentation for most every question. Please provide that information quickly to ensure timely assistance. If you are missing a document or do not have that particular document, please contact our office to see what documents could be substituted. Here is a list of documents typically needed to complete an application:
  • Drivers License
  • Social Security cards for everyone in the home (Passports may be accepted if you do not have a S.S. card)
  • Lease documents and Landlord's W-9 for Rental Assistance
  • Mortgage Statement or Property Tax Bill
  • Most Recent Snap Letter
  • Most Recent Section 8 Letter
  • Proof of Income for the Previous 45 Days
  • LG&E Disconnect Bill or Green Bill
  • Louisville Water Disconnect Bill

To ensure that our resources are distributed fairly and equitably, M.U.S.C.L. follows federal and local income guidelines when determining eligibility for assistance. These guidelines, shown in the chart below, are based on total household income and the number of people in the home. While these numbers help us prioritize assistance, they are guidelines—not hard limits. If your income is slightly above the listed threshold, we still encourage you to apply. Each application is reviewed individually, and we understand that financial situations are often more complex than numbers alone can show.

Additional Forms

LG&E Assistance

Clients must have a utility bill under threat of Disconnection. Applicants are required to present a current “brown bill” from the utility as part of the application process.

Louisville Water Company

Clients qualify if water has been shut off, the bill is past due, or a disconnection notice has been received. Applicants are required to present a current bill from Louisville Water as part of the application process.

Rental / Mortgage Assistance

Rent and Mortgage assistance is available and only payable to a certified Landlord in the Louisville area. Apply for Assistance to begin the qualification process.
Metro Louisville
LG&E and KU
Louisville Water

For those living outside the MUSCL service area who need assistance, see the directory of the Association of Community Ministries.

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Assistance Request Form